The app for the shipping service doesn't work

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This problem is usually caused by one of these reasons:

  • An API key is not entered
  • An API key has been entered incorrectly
  • The account with the shipping service or parcel service is not activated

The app settings can be found at Settings > Apps > Installed apps.
The documentation for the apps can be found on the AppWebshop.

Installed appsApp documentation

Shipping app

  • If it still does not work, please contact your shipping service or parcel service.

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