Choose the preferred version

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Our software is available in four different versions. These versions differ in features and price. The more expensive versions have the most features. Switching to a higher version is called an upgrade.

Free version

The purpose of the free version is mainly to try out the software, so you get to know the user friendliness and the features. Feel free to experiment!

The free version is limited in time. You will receive an email when your testing period ends.

Basic version (website)

This budget version is perfect if you want a website for presenting your catalog and products. You can also customize the website and make additional pages in all languages. It is possible to disable the shopping cart in order to create a website instead of an online store.

Professional version

The Professional version is equipped with all the features for professional online selling at an economical price. Automatic online payment processing and shipping costs calculation are included in this version.

Business version

The Business version is the same as the Professional version but with lots more advanced features. This version includes all features.

Compare features and prices

• View a summary of the features and prices
• View a detailed features comparison

Upgrade

You can upgrade your shop at Settings > Upgrade.

You can upgrade your online store for 1, 3 or 12 months. After this period you will receive an email with instructions to renew your purchase. If you don't wish to renew your online store, it will be automatically switched back to the Free version. It is also possible to downgrade to a lower version. There are no binding contracts: if you do not want to continue with your online store, you can safely ignore the emails for renewal.

Make sure that you order the correct version and the correct number of months before you make a payment. Reimbursements (refunds) are not possible for online store orders.

If you're not sure, choose the free version or a cheaper version and order for one month. You can later easily upgrade if you need more features. When switching between different versions, all settings and products will remain intact. Thus, you can "fill" your online store in the free version and later on switch to a paid version.

For example: you choose the Professional version for 12 months, but after 2 months you want to upgrade to the Business version. The price for the remaining 10 months that are not used will be subtracted automatically from the new price.

If you have multiple online stores, be sure that you upgrade or renew the correct shop. The name of the online store is always displayed during the upgrade process. We cannot cancel an order after it is executed.

Make sure that your domain name is correct: it can not be changed after registration. It is recommended to read the documentation on domain names first.

EasyWebshop does not require a subscription. All shops are prepaid and can be cancelled at any moment. You will receive a reminder 30 days before the expiration date is reached. If you ordered for one month only, this will usually be the next day. Don't worry about it: you still have plenty of time for your next renewal. We send the reminders a lot in advance because some merchants are on vacation when the email arrives. Please make sure your payment is received in time in order to continue the service with no interruption.

Do not wait until the last day to renew. When payments arrive later, it is possible that your online store is switched back to the free version in the meantime. In the free version, your domain name is not renewed automatically. EasyWebshop does not charge extra for re-upgrading an online store that was downgraded to the free version. But when a domain name is quarantined, the reactivation can be costly because of the high fees of domain registries.

Account balance

You can add an amount to your EasyWebshop account balance.

If there is an amount on your account balance, it can be used for your next order with us.

Next page: Creating a new online store

Starter Wiki

Frequently Asked Questions Contact

• Introduction
  • Choose the preferred version
  • Creating a new online store
  • Account overview
• Product management
  • Categories and subcategories
  • Basic product management
  • Advanced product management
  • Product variations, personalization and colors
  • Quantity discounts and customer group prices
  • Importing products and categories
  • Gift cards and vouchers
  • Bulk operations
• Online store configuration
  • Account and shop settings
  • Payment methods and Payment Service Providers
  • Invoices and Terms & Conditions
  • Setting shipping costs
  • Discounts and surcharges
  • Registering and transferring domain names
  • Multilingual shop
  • Connecting to external platforms
  • Personalized web addresses
  • Managing multiple webshops (Multishop)
  • Automatic emails to customers
• Designing a beautiful layout
  • Designer
  • Editing texts and webpages (CMS)
  • Creating new webpages
  • Inserting images, PDF files, videos and other objects
  • Editing images and applying watermarks
• Order management
  • Customer management
  • Downloading and sending invoices automatically
  • Viewing logs
  • Instant notifications on smartphone
• Marketing
  • Search Engine Optimization
  • Marketplaces
  • Social networks
  • Customer feedback
  • Sending newsletters
  • Blog
  • Wishlists
• Modules
  • Backups and exporting data
  • Email and web mail
  • Administrator accounts
  • High quality photos
  • Two-factor authentication
  • Labels
  • META tags - Website verification
  • Live chat
  • Slideshow
  • Visitor analysis - Google Analytics
  • Filters
  • Point Of Sale (POS)
  • Form fields
  • Digital or virtual products
  • Symcalia reservation system
  • Guestbook
• Contacting the helpdesk
  • Appendix 1: security and privacy
  • Appendix 2: application limits