Instant notifications on smartphone

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Instant notifications are sent automatically after every order and contact inquiry in your shop. We use a free messenger app that you can install on your PC, tablet and / or smartphone. This way you will not miss orders from your customers.

The instant messages are sent using Tox messenger. This is a less user friendly messenger compared to Telegram or WhatsApp, but it has some important advantages.

• Decentralized (there is no company that has control or can block accounts)
• Open source (more certainty that the software does not contain spyware)
• Cross platform (works on all systems, Android, iOS, Linux, Windows, ...)
• Open security protocols (better guarantee for encrypted communication)

WhatsApp is much more popular than Tox, but does not have the above advantages. This is why we chose Tox.

Tox is a protocol (= a list of agreements on how computers communicate) and clients (= applications) that are compatible can communicate with each other. This has the advantage that you as a user are not obliged to use a specific app; you can choose between multiple clients.

Download ToxTox Wikipedia page

To receive messages from your webshop, download and install a Tox client of your choice. In this Tox client you can find your Tox ID. After logging into your EasyWebshop account, you can enter your Tox ID at Settings > More options > Instant notifications.

If Instant Notifications is not shown in the menu, change the user experience level to Advanced at Settings > More Options > User experience level.

After your Tox ID is linked, you will automatically receive notifications. With the Edit button you can select which type of notifications you want to receive.

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• Introduction
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  • Creating a new online store
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• Product management
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  • Automatic emails to customers
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• Order management
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  • Appendix 1: security and privacy
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