Appendix 2: application limits

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EasyWebshop offers a powerful platform with high application limits. If you use our software for small to midsize webshops, there is more than enough capacity to operate and to grow your business. Most of our customers never notice the limits.

As we are a shared platform, we need to put limits on the application to avoid that a few people use up all the resources. If you need higher limits than our application offers, it's recommended to use dedicated servers for your webshop.

General limits
Web storage	10GB	This is more than sufficient as images get compressed.
File upload	25MB	Per file or photo.
Mailboxes	10 mailboxes
Mailbox storage	Basic/Professional: 1GB Business: 10GB	Basic/Professional: 1 mailbox of 1GB Business: 1 mailbox of 10GB or 10 mailboxes of 1GB
Mail forwards	100 mail forwards
Email attachments	10MB	Per email, for sending and receiving.
Domain names	1000 domain names
Languages	20 languages	Translated by native speakers.
Currencies	~170 currencies	Currencies may be removed when they hyperinflate.
Products and Categories
Products	250,000 products	Yes, that's two hundred fifty thousand!
Categories and subcategories	500 categories	Don't use too many categories: it makes the webshop difficult to navigate, specially on mobile devices.
Products per category	250,000 products
Categories per product	5 categories
Levels of subcategories	5 levels deep
Product filters	20 filters per category, each with 40 options
Product parameters (personalization)	100 parameters	Per product
Similar products	100 products	Per product
Product variations	100 variations	Per product
Bulk update products	10,000 products / update	Product variations count as products.
Bulk update products	50,000 products / 24h	Product variations count as products.
Webshop
Administrator accounts	100 administrators	Please note that more administrators induce a higher security risk. Only allow people you trust to log into your webshop.
Multishop	10,000 webshops
Instant notifications	100 contacts
Blog items	10,000 items	Per language.
CMS pages	100 pages	Per language.
Levels of CMS pages	3 levels deep	More levels can be added by manually inserting hyperlinks.
Customer groups	30 groups
Discount rules (advised)	3 rules	With more than 3 discount rules and conditions, it becomes very difficult to untangle what happens to orders when discounts get combined. Support is limited to 3 discount rules + conditions.
Discount rules (effective)	30 rules
Conditions per discount rule	3 conditions
Invoices	1,000,000,000 invoices	More invoices are possible but the invoice number will have to be reset.
Newsletters	4 newsletters	Per month and per language.
Newsletter recipients	10.000 recipients	Please use a dedicated newsletter platform if you want to send more newsletters.
Shipping rules	1,000 rules
Slideshows	25 slideshows	Multiple slideshows per page are possible.
Slides	25 slides	Per slideshow and per language.
Custom web addresses	50 characters	It is recommended to keep an URL below 75 characters, including "https://www" and your domain name. There is no limit for the number of URLs for pages, categories and products.
Importing and Exporting
Importing products and categories	1,000 products and 500 categories	Per import. Importing can be done in multiple batches.
Exporting products, categories, pages and orders	1,000 items	Per export. Exporting more than 1,000 items can crash a web browser if too much information is presented at once. Exporting can be done in batches.
API
Maximum records per query	1,000 records
API queries per 24h	48 queries	Avoid polling.
Input fields length in management interface
Product code	50 characters	Invoice layout gets disrupted if product codes are too long.
Product name	255 characters
Product description	50,000 characters
CMS page content	50,000 characters
CMS navigation item	30 characters	Long navigation items tend to disrupt the layout on small screens. Keep them as short as possible. Use the title for longer descriptions.
CMS title	255 characters	Keep titles below 70 characters if you don't want search engines to truncate them.
CMS (META) description	255 characters	Keep descriptions around 150-160 characters for optimal display in search engines.
Input fields length in checkout
First name	100 characters
Last name	100 characters
Company name	100 characters
Vat number	50 characters	European VAT numbers get verified in the VIES database.
Adress street	100 characters
Address house no	10 characters	Not obligated: in some places house numbers don't exist.
Address city	100 characters
Address zipcode	20 characters	Not obligated: not every country uses zipcodes.
Address province	100 characters	Only applicable to certain countries.
Email address	255 characters	Only valid e-mail addresses are allowed.
Phone number	50 characters	Allowed input: 0-9, -, ., (, ) , +
Order comment	1,500 characters	Not obligated.

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