Guestbook

The guestbook allows your visitors or customers to leave a message on your website. Although guestbooks are not as popular today as they were in the 1990s, it is still a feature we love to offer to our users.

You will receive an email notification when someone adds a new message to your guestbook. For safety reasons, the message will not be visible immediately on your website but only after you accept it.

The guestbook utilizes various spam protection mechanisms to help keep unwanted messages to a minimum.

• Navigate to Settings > More options > Guestbook
• Click Activate
• A new page Guestbook will automatically be added to CMS for each language of your website

If Guestbook is not displayed in the menu, first change the user experience level to Advanced, at Settings > More options > User experience level.

Accepting a guestbook message

• Scroll to the message you want to accept and click the Confirm button

Deleting a guestbook message

• Scroll to the message you want to delete and click the Delete button

Editing the guestbook page

• Navigate to Management > CMS
• Select the guestbook page in the desired language
• You can now add an introduction text or footer text on your guestbook page

Do not remove the [WEBSHOP_GUESTBOOK] keyword, otherwise the guestbook entries will no longer be visible.

If desired, you can add the guestbook to another page of your webshop.

• Navigate to Management > CMS
• Select the desired page
• Enter the keyword [WEBSHOP_GUESTBOOK] (capital letters!) at the place where the guestbook should be displayed

Deleting the guestbook

• Navigate to Settings > Modules > Guestbook
• Click Deactivate
• Navigate to Management > CMS
• Select the guestbook page in the desired language
• Click Delete
• Repeat for each language if your shop is multilingual

Frequently asked questions about the guestbook

The guestbook is gone

Create a new CMS page and add the [WEBSHOP_GUESTBOOK] keyword in the header.

A message my visitor added is not shown

New messages have to be accepted manually. You can do this at Settings > More options > Guestbook. Click the confirm button if you want to accept a message.

Next page: Contacting the helpdesk

Starter Wiki

Frequently Asked Questions Contact

• Introduction
  • Choose the preferred version
  • Creating a new online store
  • Account overview
• Product management
  • Categories and subcategories
  • Basic product management
  • Advanced product management
  • Product variations, personalization and colors
  • Quantity discounts and customer group prices
  • Importing products and categories
  • Gift cards and vouchers
  • Bulk operations
• Online store configuration
  • Account and shop settings
  • Payment methods and Payment Service Providers
  • Invoices and Terms & Conditions
  • Setting shipping costs
  • Discounts and surcharges
  • Registering and transferring domain names
  • Multilingual shop
  • Connecting to external platforms
  • Personalized web addresses
  • Managing multiple webshops (Multishop)
  • Automatic emails to customers
• Designing a beautiful layout
  • Designer
  • Editing texts and webpages (CMS)
  • Creating new webpages
  • Inserting images, PDF files, videos and other objects
  • Editing images and applying watermarks
• Order management
  • Customer management
  • Downloading and sending invoices automatically
  • Viewing logs
  • Instant notifications on smartphone
• Marketing
  • Search Engine Optimization
  • Marketplaces
  • Social networks
  • Customer feedback
  • Sending newsletters
  • Blog
  • Wishlists
• Modules
  • Backups and exporting data
  • Email and web mail
  • Administrator accounts
  • High quality photos
  • Two-factor authentication
  • Labels
  • META tags - Website verification
  • Live chat
  • Slideshow
  • Visitor analysis - Google Analytics
  • Filters
  • Point Of Sale (POS)
  • Form fields
  • Digital or virtual products
  • Symcalia reservation system
  • Guestbook
• Contacting the helpdesk
  • Appendix 1: security and privacy
  • Appendix 2: application limits