Reviews

Authentic reviews from EasyWebshop customers

Franky Franky, HSTVerhaegen4 September 2024

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedExcellent and convenient to use.

Cathérine Cathérine, Boekhandel Naboekov29 May 2024

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedOverall very satisfied with EasyWebshop, quite easy to use, very fast and knowledgeable support and the price tag is also very interesting for a novice self-employed person!

Sandra Speka Tiurina, mijnlifstijl6 May 2024

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedoften obtains problem with login. I am sure then password are correct but get message then incorrect password entered. After a while I can login with the same password. If try new password request obtains no email to set new password. Also have checked spam no email so for almost a month was not possible login to update my page .

EasyWebshop

Dear Sandra, probably cookies are disabled in your web browser or there is an addon that blocks certain functionality. Cookies are required to stay logged in: once logged in, the session is maintained for at least 30 days. Try disabling addons or using a different web browser and let us know if it works.

Rik Rik, Numex Archery Europe22 April 2024

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedCheap and multiple languages but not 5 stars because VAT does not adjust to buyer's country. Redirecting Emails is a whole lot of missery

EasyWebshop

Thanks for the feedback Rik!

Please take a moment to contact our support department for both comments. Since last year, we have a new email service that makes setting up mailboxes and forwarding addresses very user-friendly. Where exactly does it go wrong?

Rudy Verreet, Verritshop11 October 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedVery clear and quite easy to use

Eric van Mierlo, VAM PARTS20 June 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedIt must be said, your service is absolutely super.

The payments work perfectly, thank you very much for the quick and good support.

Erik & Jolanda, MyPainting.nl24 March 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translated10 years ago we had the webshop mypainting.nl created by a local developer. The script was seriously outdated and full of bugs and we needed something new.
We already had the experience that switching to new webshop software could bring the necessary problems. Our solution was a "pilot" shop. We were already in the mirror business and had the domain barokspiegel.com.
Back then ... Ordering a large mirror online, no one really did that, but as a pilot we started with it anyway, to see if the saas software of EasyWebshop would be suitable for mypainting.nl.
Thus we started with you in 2013.
Now 10 years later a lot has changed in our company and today the "pilot" shop with your software has reached the milestone of 1 million euro sales.

Thank you and best regards,
Erik & Jolanda, MyPainting.nl

P Vanharen, medicsensor9 March 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedEverything Top

Dimitri Heyligen, heyligen1 March 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedThe value for money is top notch. Also the usage is very clear.
What could be better for me is the possibility of pricing per item, but that is strictly personal in my case.

Andre van der Leer, Eyely-Eyewear10 January 2023

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

newsletter is not GOOD.

EasyWebshop

Thank you for your feedback Andre. The newsletter feature works very well but is indeed a bit basic compared to dedicated newsletter applications. We provide webshop software and focus primarily on this. The newsletter feature is an extra we provide that a lot of our customers find useful because they don't need to use an expensive newsletter application. Of course there is still the option to export your customers and use an external newsletter application.

Davy Van Steerteghem, Buurtwinkel Snoeperken7 December 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

Simply good

Also in terms of support

Josef Jergl, www.Josefs.nl26 November 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

It just works everything perfectly, and if there are any questions, they are answered very professionally.

Twan van Enckevort, lefdeco20 July 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedToppers from easywebshop! Great service and quick response. Gracias!

Michael De Prycker, MiKimFX14 July 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedMeanwhile, better and simpler systems for the same money. Systematically we switch to such a system with many more features as well. Unfortunately, after the last update we just about had it.

EasyWebshop

Dear Michael, thank you for your feedback. A bit of a regrettable review for us, we do our best to provide a very user-friendly and complete platform with EasyWebshop. We are convinced that there is no other provider that offers more features and quality for the same price. So we are curious which system this would be?

P Vanharen, BPR PRODUCTS28 June 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

Best webbuilder, dont need knowledge, easy as it is
keep going on :)

Fokje Formsma, Myn Memke4 January 2022

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedIt is a pity that in the cheap version there is no possibility to ship your product, you have to pay a high price for that. This makes it impossible for me to grow as a small business.

EasyWebshop

Dear Fokje, thank you for the 5 star review and the feedback!

With the Professional version it is possible to create a complete webshop with shipping and payment options. It is very competitively priced and we will keep it that way in the future.

We try to find a balance between price, features and customer service. If you compare EasyWebshop with other platforms based on price/quality, you will see that we always have the advantage.

Sabrina Smal, Revival by Sabi10 December 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedconvenient website very clear

J. Rams, John Rams Parts5 November 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedAlways a nice, fast and good answer! Thank you Helpdesk - Sofia !

Guy Smets, LEDGROWERS10 September 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedNow the designer is not exactly the most user-friendly when you are not a web designer. Nice to generate more revenue for you web developers....

EasyWebshop

Dear Guy,

The new designer is indeed a bit more complex to use compared to the previous version.

The previous version allowed to simply choose a template, upload color combinations, fonts and a logo. Unfortunately, this was insufficient for many of our customers: they want to be able to personalize every detail of the website.

Offering more features makes it less easy to find where everything can be set. We are always looking for a balance between features and ease of use. With the new designer, the learning curve is higher, but the users now have the freedom to personalize everything to their liking.

An advise I can pass along: start with a pre-programmed theme. The easiest and most common things to customize are colors and backgrounds. Experiment and delete the design if it fails. Visitors only see the published version, not the draft version.

Our principle is (and will continue to be) to provide merchants with an online store without having to hire help from an expensive developer or web designer. The web designers we recommend through our support are independent and have no relationship with EasyWebshop.

Update November 2021: In the meantime, we have implemented an update to make the designer more user-friendly.

Chris Maes, Filterqueen Service22 August 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedI have 2 different webshops. You send a link to increase the balance on my account to the wrong webshop and I don't get logged in to the right webshop to increase that balance. As a result, the balance on the other webshop is way too high.

EasyWebshop

Dear Chris

Thank you for contacting us. We have moved the account balance between your webshops. At Dashboard you can see the amounts on your account balance. Feel free to contact us if something should go wrong, we are here to help!

Wesley Roels, R-motors3 August 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedThe price management (if many products get a price adjustment mn have to do this 1 by 1!

The product filters and variations are extremely time consuming to set if you have thousands of products (1 by 1 set the filters and variations per product).

Would have been much better if you could select these from the ods file when using the import module!

These are the main negative points so I am now looking for an alternative program.

EasyWebshop

Dear Wesley, thank you for your feedback.

Prices of products can be updated with product management, the quick price edit feature, the import feature and automated via the API. Product variations are also compatible with the import feature and with the API so they can also be updated in bulk.

If it doesn't work, please contact our support service. We can probably help to make this run more smoothly.

Product filters are a bit more difficult to set up. It is an advanced component with many options. That makes it challenging for us to develop a user-friendly interface for it. We'll look at how to make product filters easier in the next update.

Update October 2021: Meanwhile we have added a new Bulk Operations feature that allows bulk product pricing updates and a new interface for Product filters.

Joseph Vanhamme, Alternatuur16 June 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedInitially, I don't want a web shop. What I do want is a simple website that informs about our non-commercial activities, supplemented by a catalog of products we will sell. The website should not look like a webshop. I don't see how I can achieve that with the basic version.

EasyWebshop

Dear Joseph,

At Settings > Webshop settings you can deactivate the shopping cart. At Management > Page Management (CMS) you can hide the Webshop page or change its name. This way, the Webshop becomes a catalog website and no products can be purchased. The Basic version is sufficient for this.

Debby Govaerts, Fashionistas22 May 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedam pretty satisfied, just the color choices and things to personalize your site are pretty basic

EasyWebshop

Thanks Debbie for the feedback! We expect to be ready with a major layout update in a few weeks. The update will provide more features for personalizing the website.

Aerebeekhoeve - Herne, Aerebeekhoeve19 February 2021

Satisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction scoreSatisfaction score

translatedThere are some features that are missing.
Especially for B2B and B2C to combine is not convenient.

EasyWebshop

Thanks for the suggestion, we will take it into account in a future update.

Terms and conditions Privacy Statement 2009 ‑ 2024 EasyWebshop