I received an e-mail to renew my shop, but I just paid for it

We send our reminders to renew 30 days, 14 days and 7 days in advance, and a last reminder 3 days before the expiration date.

This is because some merchants are on vacation during three weeks. This way, their webshop will not be not accidentally switched back to the free version and their domain name doesn't get quarantined.

If you pay your first upgrade for one month, you will get an email on the next day with instructions for renewing. Don't worry, there is still enough time. The webshop and the included domain name remain active until the expiry date.

Please do not wait until the last day
It's possible that your payment will be received by us later, for example when paying by bank transfer. Your webshop gets renewed on the expiration date, so you never pay too much by doing an early renewal.

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