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Frequently Asked Questions

Frequently Asked Questions Contact

• Introduction
  • Choose the preferred version
  • Creating a new online store
  • Account overview
• Product management
  • Categories and subcategories
  • Basic product management
  • Advanced product management
  • Product variations, personalization and colors
  • Quantity discounts and customer group prices
  • Importing products and categories
  • Gift cards and vouchers
  • Bulk operations
• Online store configuration
  • Account and shop settings
  • Payment methods and Payment Service Providers
  • Invoices and Terms & Conditions
  • Setting shipping costs
  • Discounts and surcharges
  • Registering and transferring domain names
  • Multilingual shop
  • Connecting to external platforms
  • Personalized web addresses
  • Managing multiple webshops (Multishop)
  • Automatic emails to customers
• Designing a beautiful layout
  • Designer
  • Editing texts and webpages (CMS)
  • Creating new webpages
  • Inserting images, PDF files, videos and other objects
  • Editing images and applying watermarks
• Order management
  • Customer management
  • Downloading and sending invoices automatically
  • Viewing logs
  • Instant notifications on smartphone
• Marketing
  • Search engine optimization
  • Comparison sites
  • Social networks
  • Customer feedback
  • Sending newsletters
  • Blog
  • Wishlists
• Modules
  • Backups and exporting data
  • Email and web mail
  • Administrator accounts
  • High quality photos
  • Two-factor authentication
  • Labels
  • Meta tags - Website verification
  • Live chat
  • Slideshow
  • Visitor analysis - Google Analytics
  • Filters
  • Point Of Sale (POS)
  • Form fields
  • Digital or virtual products
  • Symcalia reservation system
  • Guestbook
• Contacting the helpdesk
  • Appendix 1: security and privacy
  • Appendix 2: application limits