Arne Vuylsteke, Het Zelf Doen15 December 2020, 13:12
translatedMany standard features missing from the web shop.
No personal contact. Creating tickets and waiting... waiting... for an answer.
Almost always the answer is negative: "We'll put it on the list of action points we might implement in the future."
Dear Arne, thanks for the feedback.
In terms of features, EasyWebshop is a very complete platform. There are many more features than most other platforms offer (with the exception of Magento). Sometimes new users say to use that there are too many features :-) Feel free to compare us with other platforms.
Our support service has been very busy during this crisis. A record number of new webshops have already been created this year. However, we can still answer most questions within the hour during office hours. We do our best to answer quickly!
As for the update list, we have made a lot of updates this year and we have a lot planned for next year as well. But we can't implement every user request, that's only possible with a custom made webshop.
ingeborg van humskerken, ONZE / ELF8 December 2020, 11:09
translatedWorks well and pleasantly.
Greta Verbi, Zilverado by Greta Verbi.6 December 2020, 12:26
translatedI am not satisfied. I get no notification when an order is placed. It doesn't show on the dashboard either. I only see it when the money is in the account, 3 days later.
Surely this is not possible, please adjust this
Dear Greta, that is obviously not the intention. We have since contacted you with a solution via Support > Support tickets.
Richard Winter, Euronorm Shop3 December 2020, 22:21
translatedVery user friendly, excellent website just a shame that you have to send invoices to customers manually.
Paul Op de Beeck, DVD-mix3 November 2020, 13:20
translatedExcellent web shop with various options. With certain problems, fast service. Very satisfied after all these years of working with EasyWebshop.
P Vanharen, Bascam6 October 2020, 13:55
translatedtop service, easy website, 100% satisfied
Highly recommended for anyone thinking of starting a webshop
Joeri Stienaers, Fietsonderdelenonline17 August 2020, 21:33
translatedVery clear platform, fast, right prices!
Veronique Vervoort, Veros Beauty Flame6 August 2020, 21:14
translatedVery happy with this program. It is easy and clear.
Even a layman can get along with this program
suzy gubbelmans, CosyFun23 July 2020, 13:17
translatedQUITE EXPENSIVE AT THE END, ALREADY PAY FOR BUSINESS THAT WE THEN HAVE TO BUY ADDITIONAL FOR POS SYSTEM. THINK THIS SHOULD BE INCLUDED MONTHLY.
Thank you for your feedback.
The POS App is an additional feature that we added to our webshop software afterwards. It is therefore not included in the price of the webshop.
We know that our customers want as much features as possible for the best price. Initially, our goal was to offer the most user-friendly and best priced webshop platform. However, a feedback we often received was that customers had a hard time connecting their POS system and that POS applications were too expensive.
This is why we developed our own POS App. Some customers only use the webshop and not the POS App. It wouldn't be fair if they had to pay extra for a POS App they don't use. Therefore both systems have a separate price.
We are convinced that the price of the POS App - compared to other POS software - is very accessible and tailored to the needs of the self-employed and small businesses. It is of course also possible to connect the webshop to an external POS system.
Rudy Klesman, Rudy's kraam21 July 2020, 11:12
translatedconvenient to use. I am very satisfied with it.
Kris Nijs, ADREN - online15 July 2020, 15:28
translatedBeen a 100% satisfied user of EasyWebshop software for years. Keep up the good work.
Marianne Lagendijk, Nerja.nl15 July 2020, 11:26
translatedVery easy to use and good support.
Peggy Lissens, Zen Corner21 June 2020, 15:21
translatedAm still in the startup phase, but everything is going smoothly. It is user friendly and works properly.
Am curious when it is completely finished how the customers will experience it.
A Weerwag, Regio-Fiets12 June 2020, 9:05
translatedEasy, clear and affordable