Reviews
Authentic reviews from EasyWebshop customers
These customers wrote a review spontaneously. No rewards were given out and the customers were not pushed to write a review.
Chris Maes, Filterqueen Service22 August 2021
translatedI have 2 different webshops. You send a link to increase the balance on my account to the wrong webshop and I don't get logged in to the right webshop to increase that balance. As a result, the balance on the other webshop is way too high.
EasyWebshop
Dear Chris
Thank you for contacting us. We have moved the account balance between your webshops. At Dashboard you can see the amounts on your account balance. Feel free to contact us if something should go wrong, we are here to help!
Wesley Roels, R-motors3 August 2021
translatedThe price management (if many products get a price adjustment mn have to do this 1 by 1!
The product filters and variations are extremely time consuming to set if you have thousands of products (1 by 1 set the filters and variations per product).
Would have been much better if you could select these from the ods file when using the import module!
These are the main negative points so I am now looking for an alternative program.
EasyWebshop
Dear Wesley, thank you for your feedback.
Prices of products can be updated with product management, the quick price edit feature, the import feature and automated via the API. Product variations are also compatible with the import feature and with the API so they can also be updated in bulk.
If it doesn't work, please contact our support service. We can probably help to make this run more smoothly.
Product filters are a bit more difficult to set up. It is an advanced component with many options. That makes it challenging for us to develop a user-friendly interface for it. We'll look at how to make product filters easier in the next update.
Update October 2021: Meanwhile we have added a new Bulk Operations feature that allows bulk product pricing updates and a new interface for Product filters.
Joseph Vanhamme, Alternatuur16 June 2021
translatedInitially, I don't want a web shop. What I do want is a simple website that informs about our non-commercial activities, supplemented by a catalog of products we will sell. The website should not look like a webshop. I don't see how I can achieve that with the basic version.
EasyWebshop
Dear Joseph,
At Settings > Webshop settings you can deactivate the shopping cart. At Management > Page Management (CMS) you can hide the Webshop page or change its name. This way, the Webshop becomes a catalog website and no products can be purchased. The Basic version is sufficient for this.
Debby Govaerts, Fashionistas22 May 2021
translatedam pretty satisfied, just the color choices and things to personalize your site are pretty basic
EasyWebshop
Thanks Debbie for the feedback! We expect to be ready with a major layout update in a few weeks. The update will provide more features for personalizing the website.
Aerebeekhoeve - Herne, Aerebeekhoeve19 February 2021
translatedThere are some features that are missing.
Especially for B2B and B2C to combine is not convenient.
EasyWebshop
Thanks for the suggestion, we will take it into account in a future update.
Ab Brumij, world flower seeds16 February 2021
Easy and very extensive, tried various shops but nowhere so much for little
Bevrijdingsmuseum Noord Nederland, Museum Shop29 January 2021
translatedUser-friendly and clear, both for us and for our visitors.
gauthiez stephanie, shirleys doopsuikers15 January 2021
translatedGood but is inconvenient when you get the notification every day for manyging when you have paid only
EasyWebshop
Dear Stephanie, thank you for your feedback.
We normally send 4 reminders as the webshop expiration date approaches. EasyWebshop is not a subscription formula, so there is no automatic renewal and we do not automatically charge credit cards. And we don't make things difficult if you decide to discontinue the webshop.
We send the reminders to prevent the webshop from being shut down by mistake. You can also renew per year instead of per month, then you will receive less emails but a nice discount instead.
Arne Vuylsteke, Het Zelf Doen15 December 2020
translatedMany standard features missing from the web shop.
No personal contact. Creating tickets and waiting... waiting... for an answer.
Almost always the answer is negative: "We'll put it on the list of action points we might implement in the future."
EasyWebshop
Dear Arne, thanks for the feedback.
In terms of features, EasyWebshop is a very complete platform. There are many more features than most other platforms offer (with the exception of Magento). Sometimes new users say to use that there are too many features :-) Feel free to compare us with other platforms.
Our support service has been very busy during this crisis. A record number of new webshops have already been created this year. However, we can still answer most questions within the hour during office hours. We do our best to answer quickly!
As for the update list, we have made a lot of updates this year and we have a lot planned for next year as well. But we can't implement every user request, that's only possible with a custom made webshop.
ingeborg van humskerken, ONZE / ELF8 December 2020
translatedWorks well and pleasantly.
Greta Verbi, Zilverado by Greta Verbi.6 December 2020
translatedI am not satisfied. I get no notification when an order is placed. It doesn't show on the dashboard either. I only see it when the money is in the account, 3 days later.
Surely this is not possible, please adjust this
EasyWebshop
Dear Greta, that is obviously not the intention. We have since contacted you with a solution via Support > Support tickets.
Richard Winter, Euronorm Shop3 December 2020
translatedVery user friendly, excellent website just a shame that you have to send invoices to customers manually.
Paul Op de Beeck, DVD-mix3 November 2020
translatedExcellent web shop with various options. With certain problems, fast service. Very satisfied after all these years of working with EasyWebshop.
P Vanharen, Bascam6 October 2020
translatedtop service, easy website, 100% satisfied
Highly recommended for anyone thinking of starting a webshop
regards BPR
Joeri Stienaers, Fietsonderdelenonline17 August 2020
translatedVery clear platform, fast, right prices!
Veronique Vervoort, Veros Beauty Flame6 August 2020
translatedVery happy with this program. It is easy and clear.
Even a layman can get along with this program
suzy gubbelmans, CosyFun23 July 2020
translatedQUITE EXPENSIVE AT THE END, ALREADY PAY FOR BUSINESS THAT WE THEN HAVE TO BUY ADDITIONAL FOR POS SYSTEM. THINK THIS SHOULD BE INCLUDED MONTHLY.
EasyWebshop
Dear Suzy
Thank you for your feedback.
The POS App is an additional feature that we added to our webshop software afterwards. It is therefore not included in the price of the webshop.
We know that our customers want as much features as possible for the best price. Initially, our goal was to offer the most user-friendly and best priced webshop platform. However, a feedback we often received was that customers had a hard time connecting their POS system and that POS applications were too expensive.
This is why we developed our own POS App. Some customers only use the webshop and not the POS App. It wouldn't be fair if they had to pay extra for a POS App they don't use. Therefore both systems have a separate price.
We are convinced that the price of the POS App - compared to other POS software - is very accessible and tailored to the needs of the self-employed and small businesses. It is of course also possible to connect the webshop to an external POS system.
Rudy Klesman, Rudy's kraam21 July 2020
translatedconvenient to use. I am very satisfied with it.
Prilpneus
Kris Nijs, ADREN - online15 July 2020
translatedBeen a 100% satisfied user of EasyWebshop software for years. Keep up the good work.
www.adren.eu
Marianne Lagendijk, Nerja.nl15 July 2020
translatedVery easy to use and good support.
Peggy Lissens, Zen Corner21 June 2020
translatedAm still in the startup phase, but everything is going smoothly. It is user friendly and works properly.
Am curious when it is completely finished how the customers will experience it.
A Weerwag, Regio-Fiets12 June 2020
translatedEasy, clear and affordable
Christoph Sunaert, Tempo del Vino28 May 2020
translatedDon't change options that included not suddenly to no longer included in the chosen and paid package.
Like discounts are now not possible for us :(
EasyWebshop
Dear Christoph, thank you for your feedback.
We are very transparent about the features included in each version. In the free version most of the functions can be tested. You give us a low score and a negative review because the discount feature can be tested for free :-(
Sterre Hurkens, Hurkens Enterprise14 May 2020
translatedI am not satisfied with the user features
EasyWebshop
Please get in touch and let us know which features we can improve.