Reviews

Authentic reviews from EasyWebshop customers

EasyWebshop

4.8 / 5
2342 votes, 149 reviews

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Debby Govaerts, Fashionistas22 May 2021, 14:22

translatedam pretty satisfied, just the color choices and things to personalize your site are pretty basic

EasyWebshop

Thanks Debbie for the feedback! We expect to be ready with a major layout update in a few weeks. The update will provide more features for personalizing the website.

Aerebeekhoeve - Herne, Aerebeekhoeve19 February 2021, 13:16

translatedThere are some features that are missing.
Especially for B2B and B2C to combine is not convenient.

EasyWebshop

Thanks for the suggestion, we will take it into account in a future update.

Ab Brumij, world flower seeds16 February 2021, 6:10

Easy and very extensive, tried various shops but nowhere so much for little

Bevrijdingsmuseum Noord Nederland, Museum Shop29 January 2021, 11:45

translatedUser-friendly and clear, both for us and for our visitors.

gauthiez stephanie, shirleys doopsuikers15 January 2021, 19:51

translatedGood but is inconvenient when you get the notification every day for manyging when you have paid only

EasyWebshop

Dear Stephanie, thank you for your feedback.

We normally send 4 reminders as the webshop expiration date approaches. EasyWebshop is not a subscription formula, so there is no automatic renewal and we do not automatically charge credit cards. And we don't make things difficult if you decide to discontinue the webshop.

We send the reminders to prevent the webshop from being shut down by mistake. You can also renew per year instead of per month, then you will receive less emails but a nice discount instead.

Arne Vuylsteke, Het Zelf Doen15 December 2020, 13:12

translatedMany standard features missing from the web shop.
No personal contact. Creating tickets and waiting... waiting... for an answer.
Almost always the answer is negative: "We'll put it on the list of action points we might implement in the future."

EasyWebshop

Dear Arne, thanks for the feedback.

In terms of features, EasyWebshop is a very complete platform. There are many more features than most other platforms offer (with the exception of Magento). Sometimes new users say to use that there are too many features :-) Feel free to compare us with other platforms.

Our support service has been very busy during this crisis. A record number of new webshops have already been created this year. However, we can still answer most questions within the hour during office hours. We do our best to answer quickly!

As for the update list, we have made a lot of updates this year and we have a lot planned for next year as well. But we can't implement every user request, that's only possible with a custom made webshop.

ingeborg van humskerken, ONZE / ELF8 December 2020, 11:09

translatedWorks well and pleasantly.

Greta Verbi, Zilverado by Greta Verbi.6 December 2020, 12:26

translatedI am not satisfied. I get no notification when an order is placed. It doesn't show on the dashboard either. I only see it when the money is in the account, 3 days later.
Surely this is not possible, please adjust this

EasyWebshop

Dear Greta, that is obviously not the intention. We have since contacted you with a solution via Support > Support tickets.

Richard Winter, Euronorm Shop3 December 2020, 22:21

translatedVery user friendly, excellent website just a shame that you have to send invoices to customers manually.

Paul Op de Beeck, DVD-mix3 November 2020, 13:20

translatedExcellent web shop with various options. With certain problems, fast service. Very satisfied after all these years of working with EasyWebshop.

P Vanharen, Bascam6 October 2020, 13:55

translatedtop service, easy website, 100% satisfied
Highly recommended for anyone thinking of starting a webshop
regards BPR

Joeri Stienaers, Fietsonderdelenonline17 August 2020, 21:33

translatedVery clear platform, fast, right prices!

Veronique Vervoort, Veros Beauty Flame6 August 2020, 21:14

translatedVery happy with this program. It is easy and clear.
Even a layman can get along with this program

suzy gubbelmans, CosyFun23 July 2020, 13:17

translatedQUITE EXPENSIVE AT THE END, ALREADY PAY FOR BUSINESS THAT WE THEN HAVE TO BUY ADDITIONAL FOR POS SYSTEM. THINK THIS SHOULD BE INCLUDED MONTHLY.

EasyWebshop

Dear Suzy

Thank you for your feedback.

The POS App is an additional feature that we added to our webshop software afterwards. It is therefore not included in the price of the webshop.

We know that our customers want as much features as possible for the best price. Initially, our goal was to offer the most user-friendly and best priced webshop platform. However, a feedback we often received was that customers had a hard time connecting their POS system and that POS applications were too expensive.

This is why we developed our own POS App. Some customers only use the webshop and not the POS App. It wouldn't be fair if they had to pay extra for a POS App they don't use. Therefore both systems have a separate price.

We are convinced that the price of the POS App - compared to other POS software - is very accessible and tailored to the needs of the self-employed and small businesses. It is of course also possible to connect the webshop to an external POS system.

Rudy Klesman, Rudy's kraam21 July 2020, 11:12

translatedconvenient to use. I am very satisfied with it.
Prilpneus

Kris Nijs, ADREN - online15 July 2020, 15:28

translatedBeen a 100% satisfied user of EasyWebshop software for years. Keep up the good work.
www.adren.eu

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