keep going on :)
Fokje Formsma, Myn Memke4 January 2022, 12:02
translatedIt is a pity that in the cheap version there is no possibility to ship your product, you have to pay a high price for that. This makes it impossible for me to grow as a small business.
Dear Fokje, thank you for the 5 star review and the feedback!
With the Professional version it is possible to create a complete webshop with shipping and payment options. It is very competitively priced and we will keep it that way in the future.
We try to find a balance between price, features and customer service. If you compare EasyWebshop with other platforms based on price/quality, you will see that we always have the advantage.
Sabrina Smal, Revival by Sabi10 December 2021, 11:35
translatedconvenient website very clear
J. Rams, John Rams Parts5 November 2021, 9:15
translatedAlways a nice, fast and good answer! Thank you Helpdesk - Sofia !
Guy Smets, LEDGROWERS10 September 2021, 15:22
translatedNow the designer is not exactly the most user-friendly when you are not a web designer. Nice to generate more revenue for you web developers....
The new designer is indeed a bit more complex to use compared to the previous version.
The previous version allowed to simply choose a template, upload color combinations, fonts and a logo. Unfortunately, this was insufficient for many of our customers: they want to be able to personalize every detail of the website.
Offering more features makes it less easy to find where everything can be set. We are always looking for a balance between features and ease of use. With the new designer, the learning curve is higher, but the users now have the freedom to personalize everything to their liking.
An advise I can pass along: start with a pre-programmed theme. The easiest and most common things to customize are colors and backgrounds. Experiment and delete the design if it fails. Visitors only see the published version, not the draft version.
Our principle is (and will continue to be) to provide merchants with an online store without having to hire help from an expensive developer or web designer. The web designers we recommend through our support are independent and have no relationship with EasyWebshop.
Update November 2021: In the meantime, we have implemented an update to make the designer more user-friendly.
Chris Maes, Filterqueen Service22 August 2021, 15:34
translatedI have 2 different webshops. You send a link to increase the balance on my account to the wrong webshop and I don't get logged in to the right webshop to increase that balance. As a result, the balance on the other webshop is way too high.
Thank you for contacting us. We have moved the account balance between your webshops. At Dashboard you can see the amounts on your account balance. Feel free to contact us if something should go wrong, we are here to help!
Wesley Roels, R-motors3 August 2021, 23:53
translatedThe price management (if many products get a price adjustment mn have to do this 1 by 1!
The product filters and variations are extremely time consuming to set if you have thousands of products (1 by 1 set the filters and variations per product).
Would have been much better if you could select these from the ods file when using the import module!
These are the main negative points so I am now looking for an alternative program.
Dear Wesley, thank you for your feedback.
Prices of products can be updated with product management, the quick price edit feature, the import feature and automated via the API. Product variations are also compatible with the import feature and with the API so they can also be updated in bulk.
If it doesn't work, please contact our support service. We can probably help to make this run more smoothly.
Product filters are a bit more difficult to set up. It is an advanced component with many options. That makes it challenging for us to develop a user-friendly interface for it. We'll look at how to make product filters easier in the next update.
Update October 2021: Meanwhile we have added a new Bulk Operations feature that allows bulk product pricing updates and a new interface for Product filters.
Joseph Vanhamme, Alternatuur16 June 2021, 17:58
translatedInitially, I don't want a web shop. What I do want is a simple website that informs about our non-commercial activities, supplemented by a catalog of products we will sell. The website should not look like a webshop. I don't see how I can achieve that with the basic version.
At Settings > Webshop settings you can deactivate the shopping cart. At Management > Page Management (CMS) you can hide the Webshop page or change its name. This way, the Webshop becomes a catalog website and no products can be purchased. The Basic version is sufficient for this.
Debby Govaerts, Fashionistas22 May 2021, 14:22
translatedam pretty satisfied, just the color choices and things to personalize your site are pretty basic
Thanks Debbie for the feedback! We expect to be ready with a major layout update in a few weeks. The update will provide more features for personalizing the website.
Aerebeekhoeve - Herne, Aerebeekhoeve19 February 2021, 13:16
translatedThere are some features that are missing.
Especially for B2B and B2C to combine is not convenient.
Thanks for the suggestion, we will take it into account in a future update.
Ab Brumij, world flower seeds16 February 2021, 6:10
Easy and very extensive, tried various shops but nowhere so much for little
Bevrijdingsmuseum Noord Nederland, Museum Shop29 January 2021, 11:45
translatedUser-friendly and clear, both for us and for our visitors.
gauthiez stephanie, shirleys doopsuikers15 January 2021, 19:51
translatedGood but is inconvenient when you get the notification every day for manyging when you have paid only
Dear Stephanie, thank you for your feedback.
We normally send 4 reminders as the webshop expiration date approaches. EasyWebshop is not a subscription formula, so there is no automatic renewal and we do not automatically charge credit cards. And we don't make things difficult if you decide to discontinue the webshop.
We send the reminders to prevent the webshop from being shut down by mistake. You can also renew per year instead of per month, then you will receive less emails but a nice discount instead.
Arne Vuylsteke, Het Zelf Doen15 December 2020, 13:12
translatedMany standard features missing from the web shop.
No personal contact. Creating tickets and waiting... waiting... for an answer.
Almost always the answer is negative: "We'll put it on the list of action points we might implement in the future."
Dear Arne, thanks for the feedback.
In terms of features, EasyWebshop is a very complete platform. There are many more features than most other platforms offer (with the exception of Magento). Sometimes new users say to use that there are too many features :-) Feel free to compare us with other platforms.
Our support service has been very busy during this crisis. A record number of new webshops have already been created this year. However, we can still answer most questions within the hour during office hours. We do our best to answer quickly!
As for the update list, we have made a lot of updates this year and we have a lot planned for next year as well. But we can't implement every user request, that's only possible with a custom made webshop.
ingeborg van humskerken, ONZE / ELF8 December 2020, 11:09
translatedWorks well and pleasantly.
Greta Verbi, Zilverado by Greta Verbi.6 December 2020, 12:26
translatedI am not satisfied. I get no notification when an order is placed. It doesn't show on the dashboard either. I only see it when the money is in the account, 3 days later.
Surely this is not possible, please adjust this
Dear Greta, that is obviously not the intention. We have since contacted you with a solution via Support > Support tickets.